Privacy Policy

Introduction Riverview Health Institute ("we," "our," or "us") is committed to protecting the privacy of our patients, visitors, and website users. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, contact details, date of birth, medical history, and other identifiers.

Non-Personal Information: Browser type, IP address, device information, and browsing behavior.

Health-Related Information: If voluntarily provided, for scheduling appointments or inquiries.

Payment Information: Billing details when making payments for medical services.

2. How We Collect and/or Obtain Information

We collect information in the following ways:

Directly from You: When you fill out forms, schedule appointments, or contact us.

Automatically: Through cookies, log files, and analytics tools.

Third Parties: Healthcare providers, insurance companies, or authorized representatives.

3. How We Use Information

We use the information collected for:

Providing healthcare services and processing transactions.

Scheduling appointments and managing patient records.

Improving our website, services, and security.

Responding to inquiries and providing customer support.

Complying with legal and regulatory requirements.

4. Information We Share

We may share your information under the following circumstances:

With Healthcare Providers and Partners: To facilitate treatment and medical services.

Legal Compliance: If required by law, court order, or regulatory authorities.

Service Providers: To support our operations (e.g., IT support, payment processing) under strict confidentiality agreements.

Public Safety and Security: If necessary to protect individuals, property, or rights.

5. Cookies & Other Technologies

We use cookies, tracking pixels, and other technologies to:

Enhance user experience.

Analyze website traffic and trends.

Improve website functionality and security.

You can manage cookie settings through your browser preferences.

6. Information Security and Data Retention

We implement security measures to protect your data, including encryption, access controls, and secure servers. Information is retained only as long as necessary for legal, regulatory, and operational purposes.

7. Links and Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.

8. Your Choices & Controls

You have the right to:

Access, update, or correct your personal information.

Opt-out of certain data collection and communications.

Request deletion of personal data where applicable by law.

To exercise these rights, contact us at [Insert Contact Information].

9. How Do We Share Your Mobile Information?

No mobile information will be obtained from and/or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can always decline or stop receiving messages by responding "STOP" at any time. For more information, reply "HELP." Message and data rates may apply. Message frequency varies.

Contact Us If you have any questions regarding this Privacy Policy, please contact us at:

Riverview Health Institute

1 Elizabeth Place

Dayton OH, 45417
(937) 537-9999
privacy@rhilive.com

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Changes to This Policy We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with the updated effective date.

Last Updated: 2/24/2025